Services

Expertise you can rely on. Outcomes you can measure.

Cyber Security Services.

Security operations

Managed detection and response across endpoints, identities and email, with 24/7 or after-hours coverage. An extension of your team that detects, investigates and contains threats, with every alert reviewed by an analyst.

  • Endpoint detection and response (EDR), powered by AI and machine learning
  • Extended detection and response (XDR), correlating endpoint, identity and email signals
  • Automated patch management across managed devices
  • Triage and documented disposition of every alert
  • Identity threat detection and sign-in anomaly analysis
  • Rapid containment: host isolation and account suspension

Incident response

Structured response that contains the threat, establishes its full scope and restores operations, with a documented record at every stage.

  • Severity classification and triage before action
  • Containment and scoping of the full impact
  • Forensic analysis of root cause and attack path
  • Evidence preservation and defined notification roles
  • Post-incident review with remediation recommendations
  • Incident response retainers available

Security engineering

Design, implementation and hardening of the security controls your operations depend on.

  • Advanced security architecture and rollout
  • Identity hardening: MFA, conditional access and tenant configuration
  • Firewall deployment, network segmentation and secure remote access
  • Email authentication (SPF, DKIM, DMARC) and anti-spoofing
  • Backup isolation and scheduled recovery testing
  • Control improvements after every incident and assessment

Proactive security Ongoing or one-time

Exposure management that identifies and prioritizes the weaknesses an attacker would exploit, before they are exploited.

  • Vulnerability scanning across devices and networks, including unmanaged assets
  • External attack surface management
  • Identity exposure analysis in Microsoft 365
  • Attack path analysis, with the fewest fixes that break them
  • Risk-prioritized remediation, with evidence for auditors and insurers

Available on its own. Managed Security runs alongside an existing IT provider, or with Managed IT. How Managed Security works

Managed IT.

Help desk & device management

Day-to-day support for your people and their technologies.

  • Help desk with a named technician
  • Remote monitoring and management
  • Documentation kept current, and yours

Identity, Microsoft 365 & Google Workspace

Administration and hardening of the tenant your business runs on.

  • MFA on every account, conditional access and tenant hardening
  • Licensing, onboarding and offboarding
  • Power Automate and Teams administration
  • Email authentication: SPF, DKIM, DMARC

Network & infrastructure

Firewalls, segmentation and remote access designed to enforce policy.

  • Firewall deployment and hardening
  • Segmentation, VLANs, VPN and DNS
  • Wi-Fi and remote access behind MFA

Backup & continuity

Backups isolated from ransomware and tested on a schedule.

  • Local, cloud and off-site copies
  • Microsoft 365 and Google Workspace data backed up separately
  • Scheduled test restores, with recovery times known in advance

Managed IT includes Managed Security. Monitoring, response and automated patching are part of every Managed IT agreement. Rates and plans

Professional Services.

Assessments & compliance readiness

Your security posture documented in writing, with evidence ready when it is requested.

  • Security risk and vulnerability assessments
  • Security awareness training and phishing simulations, with completion records
  • Tenant configuration review and recurring evidence collection

Projects

Fixed-scope work with a defined start and finish, quoted at a fixed price.

  • New site builds, relocations and site takeovers
  • Server, workstation and network builds
  • Structured cabling
  • Security baseline rollouts and advanced security hardening

AI security & integration

Visibility and security review of the AI in use across your business, and MCP integrations designed and built security first. AI security and integration

  • AI visibility: the software, plug-ins and identities in use
  • Security review of connected AI, delivered as a written report
  • MCP servers: secure connectors between your business systems and AI assistants, built to your scope
  • Reporting and dashboards consolidated across your business systems

Prepaid time

Support and senior engineering hours purchased in advance, with managed-client priority. Rates and plans

  • One hourly rate for all work
  • Blocks valid for six months, no rollover
  • Hourly billing available for short engagements

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